Refund policy

IF YOU ARE REQUESTING A REFUND, PLEASE CONTACT US AT HELP@COMMONS.CO.

We offer a 30-Day 100% Satisfaction Guarantee. If you are not satisfied, you can request a full refund for any product within 30 days of purchase, provided you include the original invoice. Please note that return shipping costs are your responsibility, and we must receive the returned product within 30 days of its delivery date to process the refund.

Please send returns to:
Commons Returns
Attn: Tahira Rehmatullah
520 W 17th Street
Unit 9-8-75
New York, NY 10011

Please see our Terms and Conditions below. By purchasing our products, you agree that you understand that the products purchased, whether consumable or topical, contain cannabinoids from hemp. The FDA has not evaluated these products, and we make no claims of any benefits from our products. If you decide to purchase our products, you do so based on your opinions on any benefits these products may provide. By placing an order, you agree to the terms of purchase and understand the refund policy.

DAMAGE DUE TO FREIGHT OR SHIPPING
Our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check the product carefully to ensure it has not been damaged during shipping.

All claims for damaged products must be made within 48 hours of receipt by you. Please contact us at help@commons.co and provide detailed information for any damage during shipping. Include the order number in the subject line and a complete description of the damages to the product.